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Indian Wedding : FAQ [Jewelry] – Indian Wedding
  FAQ [Jewelry] – Indian Wedding


What is the jewelry made from?
The jewelry displayed on IndianWedding.com is fashion jewelry. It is not made from pure silver or gold and is usually made from an alloy of silver and copper/brass in varying proportions. No precious stones are used in fashion jewelry.

Can there be color variations from the picture shown and the actual product?
Colors seen on a monitor will be different compared to the actual jewelry ordered. A variation in the shade is considered as normal as these items reflect different shades of a color under different light and medium. Also different monitors have different settings in contrast, brightness and hues. Therefore, it is not possible to guarantee that the jewelry will look identical in shade and color to the item seen on your monitor. We wish to clarify and ascertain that every customer who orders any jewelry from IndianWedding.com is aware of this issue.

Can there be variations in the stones / beads of the actual product than shown in the picture?
The stones / beads used in the jewelry are natural stones and hence, there may be a slight variation in the actual product, than what is shown in the picture. However the overall look of the jewelry will be the same.

How do I take care of my jewelry?
All fashion jewelry with gold or silver polish will fade off or become dull with the passage of time. Here are our suggestions for maximizing the duration of the original look of your jewelry:
- Do not let perfume or any liquid with alcohol content come in direct contact with the jewelry.
- Store the jewelry in a cool, dry environment away from light. Do not leave jewelry open or unpacked for a long duration.

What is your Return Policy?
Jewelry available on IndianWedding.com is made on order and hence we are constrained to have a policy of no exchanges or returns.

Can I cancel my order after I have placed it online?
Once the order is placed and payment for the goods is made, the order remains valid and cannot be cancelled in the intervening period between the commissioning of the order and the delivery.

When will my order be shipped?
Each piece of jewelry has a different lead-time for delivery. Please check in the description of each time. Once shipped, you should expect to receive it within 3 to 7 business days thereafter. In the event additional time is required, we will inform you within 4 days of receiving your order. If the new delivery time is not acceptable to you, we will cancel the order.

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