Do you have a store?
No. We do not have a store outlet.

What are your hours of operation?
Our hours are as follows (Pacific Standard Time): Monday through Friday: 9:00am to 6:00pm Saturday and Sunday: 9:00am to 2:00pm

What currency is used for prices and billing?
All prices and fees listed on IndianWedding.com are in US Dollars. If you are using a credit card from a bank outside of the US, your bank will apply the appropriate exchange rate when applying the charges to your credit card bill.

What type of credit cards do you accept?
We accept Visa, Master Card, American Express and Discover.

Do you have a printed catalog, will you mail one to me?
Sorry, but we DO NOT have a printed catalog. We add new products to IndianWedding.com's inventory on a daily basis to keep up with the most current trends and new products in the wedding industry. Please refer to the site for our complete inventory and available products.

How can I inquire about the status of my order?
Please email us with your order number and we will respond immediately. You can also call us on +1 909 861 8811

What kind of credit card security do you operate?
Our fortified security measures ensure that sensitive information (i.e. credit card number) is always protected. All your personal information is encrypted before it is transmitted over the Internet, which guarantees that your information is inaccessible to any third party. We use worldwide industry-standard SSL technology for this data encryption.

What is the time frame for delivery?
If the products are to be delivered from within the USA, then the delivery time is 5-10 business days. The time frame for delivery international orders depends on the destination. Please contact us for details.

Do I have to pay sales tax?
We are obligated by law to charge California residents 8.75% sales tax on items purchase from the site.

Can I make a purchase by using my friend's/relative's credit card?
No. Under no circumstances may you make a purchase by using your friend's/relative's credit card. The credit card must be in your name.

If I don't want to order on line, can I also place an order over the phone?
No. We only accept online orders and accept online payments for security reasons.

What is the difference between Billing Address and Shipping Address?
Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.

What is your return policy?
As a rule, we have a NO RETURN policy. However, if any product received by the customer is defective, then we can either replace that product or give the credit of that amount to the customer. Please refer to our Return Policy for complete details.

Will we be credited for invitation samples if we place a bulk order?
Invitation samples are $5.00 each and yes, you will be credited for up to 4 invitation samples, a value of $20.00, towards your bulk order. Tax and shipping charges will not be credited.

Do you have a showroom?
No, we do not have a showroom. We are a fully e-based business.

What does the invitation price include:
The price includes printing on inner leafs / 2 inserts and the return address on the mailing envelope.

What is the cost for additional inserts?
Additional Inserts are $1.00 each – inclusive of printing charges.

What is the cost for RSVP Cards and Thank You Cards with Envelopes?
RSVP Cards and Thank You Cards with Envelopes are $1.50 each – inclusive of printing charges.

What is the cost for Place Cards?
Tent Style Place Cards are $0.75 each – inclusive of printing charges.

What is the current tax rate and are we required to pay tax?
Tax is an additional 8.75% and yes, you are required to pay sales tax by California law.

What is the shipping cost and what service do you use?
Local USPS shipping rates will be calculated based on total value and weight of order.All orders will be shipped to the client using standard 3-5 day delivery.Orders can be picked up from Wedding Store 24 at no additional cost.

What is the minimum order required?
The minimum order for invitations and add-ons is 100 and then in increments of 25's (100, 125, 150, 175, etc).

Do you customize invitations?
All invitations are as is – no customizations.

What is the standard turnaround time?
The standard turn-around time is 4 weeks. Orders can be expedited at an additional charge.

Will we be credited for invitation samples if we place a bulk order?
Invitation samples are $5.00 each and yes, you will be credited for up to 4 invitation samples, a $20.00 value, towards your bulk order. Tax and shipping charges are non-refundable.

What forms of payment do you accept?
For online orders, we accept Visa, MasterCard, Discover or American Express. For in-person orders, we accept cash or checks.

Disclaimer: There can be a slight variation in shade as we use natural hand-dyed papers and fabrics.