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| FAQ Wedding Invitation |
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How far in advance should I order my wedding invitations?
We recommend 4 to 6 months in advance. However, it's best to place your order as soon as plans are finalized.
Do the prices include printing?
No, the prices do not include printing. Please email us for the charges.
How long will my order take?
After signing off on the client proof page, your order will be shipped out by UPS Ground within 4 weeks for the regular wedding card, 8 to 12 weeks for the Designer and Custom wedding Card.
When should I mail out my wedding invitations?
Invitations should be sent out 6-8 weeks before the wedding.
I don't have much time. Do you do rush orders?
Yes, we can accommodate most rush orders depending on the quantity and the invitation style. Please contact us for details.
Can I get samples of your invitations?
Yes, you can order samples for all cards except the Designer and Custom ones. The samples are $5.00 each plus shipping. Please email us with the design numbers.
Do you carry Wedding Programs, RSVP cards, Thank You Cards, and place cards?
Yes, please visit the Accessories section under Wedding Invitations.
How do I place an order?
- Select the card and purchase the quantity desired.
- Email the text in MS Word. Please mention order number in email.
- Select Logos and Font and mention in email
- Upon receipt of payment and text, a proof will be sent within 4 business days (regular cards) and 7 business days (custom cards).
What is your guarantee policy?
We are confident that you will be happy with your order. Should there be an invitation printing error on our part or the part of the printer, we will replace your invitations at no charge.
How are shipping charges calculated?
Upon check out, shipping charges are calculated for all orders.
What is your return policy?
All sales are final. Once the client has approved the proof, a refund cannot be given.
**Please make sure to review the proof carefully for accuracy before signing off. We are not responsible for mistakes overlooked by the client during proofing process.
If you wish to cancel your order before the proof approval, it will be subject to a $75 cancellation charge for the typesetting fees. Refunds can only be issued for damaged products incurred in shipping.
All claims to be reported within 48 hours of receipt.
Can I call with questions before I place an order?
Yes, you can call us during our business hours 11am to 7pm Tues-Sun (PST). We'll be more than happy to answer any questions you have.
Will somebody review my order before it is placed?
Yes. We will review your order and contact you if we have questions or clarifications.
What is a proof?
A proof is a black and white document sent to us by the printer. After we review it we'll email/fax over to you so that you can check for mistakes such as spellings, addresses or even for the font you selected for your invitations. All changes can be made at this stage. After you advise us of the changes to be made, we will send you a final proof for your signature. Once the proofs are approved by you, we will print your invitations. In the event you wish to make additional changes/corrections after the 2 nd proof, we will charge you $50 per proof. If the mistake is from our side after the 2 nd proof, we will not charge you for the additional proof.
How do I check the status of my order?
An email will be sent out to you once your order has been shipped.
What happens if I made a mistake and I already submitted and approved my order?
If you order has not been submitted yet to production, we will be able to correct any mistakes. If your order has been sent to production, then there is nothing we can do. We will work with you to have your invitations reprinted, if you so desire, and delivered to you as soon as possible.
How do I choose font styles, ink colors and clipart?
You can view it online.
Do the invitations have inner envelopes?
No. Indian Wedding Invitations do not have inner envelopes.
How do I seal the envelopes?
Invitations made in India do not come with self adhesive envelopes. You will need to use a seal or double sided tape to seal the envelope.
What kind of paper are you invitations made of?
Our invitations are made from Handmade Paper. There can be variations in color, texture and shade of the handmade paper. These are not defects but are the beauty of this paper.
Can you design custom wedding invitations?
More and more couples are interested in creating a one-of-a-kind, custom designed invitations for their special day. By creating a custom design, you ensure that your invitation fits your wedding, your personality and your tastes. You also ensure that you will have an invitation unlike any other and that it will speak volumes and leave a lasting impression on its recipients. Plus, it's a process that you are personally involved in.
Custom designs work one of three ways:
- You can add custom elements to our existing designs, such as adding a leaf or a tassel, changing the symbol, or changing the size or shape of a design. Or choose different paper stocks, colors or fonts. You can give us your ideas and we will show you examples of what is possible.
- Choose an existing design from our catalogue and we will rework the design based on your ideas in order to create your own custom invitation. Or, select elements from one or more of our existing designs, and we will combine them to create your unique invitation design.
- Create a completely new, custom design. Tell us what you are looking for, the theme or feel of your wedding, what colors you have in mind, what unique elements you'd like to add (for example, a photo, leaf or other object, a specific paper stock or ribbon, etc.) and any other thoughts or ideas you have. Based upon this information, we will create sample designs for your review. From there, we will make whatever modifications and additions until you are happy with the final piece.
- If you are interested in custom wedding invitations, please send us an email with your requirements.
All invitations under the designer collection can be customized.
Will your name be printed on the back of the invitation?
Yes, the following will be printed on the reverse of all invitations: www.IndianWedding.com
If customer does not want the following to be printed, they agree to pay $150 as a designing fee.
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